



Trustindex verifies that the original source of the review is Google. Saying that Hillside Horizon was an amazing experience was an understatement. I’d rate them a million stars if I could, but sadly I can’t (lol). From the wonderful care I received to the staff, it was truly an unforgettable experience. On my first day, I had just been in a really bad headspace from another residential. I was kicked out for an accusation of violence. I felt that residential had been the place that I belonged in, but I was wrong. I felt like I was the problem, but I wasn’t, and that was one out of many things I learned from Hillside. I had been standing at the edge of the driveway, backing away from one of the staff (Sydney), and she was so gentle and kind with me. I still remember that moment. She reassured me while we walked in, and she gave me breaks to process what I was doing on my first day. During my intake, I unfortunately passed out. I was taken to my (first) room (which was absolutely gorgeous and made me feel as comfortable as I could at that moment. After I recovered, I met another staff member: Mindy. She was a kind, pure-hearted, and empathetic person, and I’m grateful that I met her in the milieu first. I was afraid the staff would be cruel to me, just like my last place, but both Sydney and Mindy were nothing but kind. I was still verbally shut down, but Mindy accommodated that, and even gave me a pen so I could journal that night (If you’re reading this Mindy, yes I still have the second pen you gave me). She treated me with the most care I could ask for, and I’m so grateful. On my sixth day there, I ran away, and was sent to ETS (Emergency Treatment Services). Hedley (The previous therapist), promised me that I’d be back, and I was skeptical. When I was in my old residential, a therapist said the same thing to me, and I believed her. The next day, I found myself in the hospital, because they denied me, but Hillside kept their word, and I’m still grateful for it. They gave me so many chances, and they’re the only place that did. Every time I thought I’d get kicked out, they opened their arms to me again, and I thank them for that every day. After a while, I started actually wanting to get better. All the staff treated me so kindly, and it made me believe that I could actually succeed. I really wanted to trust that I could truly recover, and the progress I made while I was there was something that I would actually change for. Everyone (except the clients) made my treatment wonderful, and I’m glad that was the case. I was relentlessly bullied by the clients, specifically one that would always try to trigger me in the worst ways possible. I have BPD (diagnosed), and one of the staff there (Mindy) was the person I attached to. I was trying my hardest to change, but the client that I am referring to always mentioned how close she was to Mindy. I hated her with every fiber of my being. Even now, she pretends that she’s my friend, but I know that she’s just trying to get close so she can hurt me. However, when clients hurt me, Mindy was always there to defend me and make sure that I was okay. She stayed to comfort me when I desperately needed someone to talk to. She is such a kind soul and I wish her nothing but the best. Since I left, I always think of them and hope they are doing well. If you are looking for a good treatment center, I strongly recommend Hillside Horizon. Shoutouts to: Mindy, Sydney, Kristy, Hedley (former therapist), Caitlin, Berenice, Kassaundra, Alice, Andrea (former BHT), Felicia D. (current therapist), Felicia C. (Clinical director), Taylor (Program Director). They are all lovely people (yes that is all the staff). I know nocturnal shift isn’t on there, but I’m gonna be so honest, I don’t know how to spell their names. Thank you for your kindness Hillside. I’m eternally grateful. PCA My edit was removed on my own accord