Family resources
Guides For Parents Deciding On Teen Treatment
Articles, admissions tools, and answers to common questions, written for families deciding on residential care or supporting a teen in treatment.
- Ages 12-17
- Southern California
- 24/7 clinical staff
- Family-owned
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Resources For Every Stage
Parent Guides & Blog
325+ articles on anxiety, depression, trauma, school stress, insurance, and life in residential care.
Browse the blogAdmissions & Insurance
How intake works, what to expect on day one, and how we verify benefits before admission.
Admissions hubTreatment Programs
Condition-specific guides when you need to understand anxiety, trauma, mood disorders, and more.
What we treatMeet Our Team
Leadership, clinical, nursing, and admissions staff you'll work with from first call to discharge.
Our team
FAQ
Common Family Questions
- What should we pack?
- Bring comfortable clothing, personal hygiene products, prescribed medications in original packaging, and essential documents like ID and insurance information. A detailed packing list is provided upon admission.
- What can't we bring?
- For everyone's safety, leave behind drugs, alcohol, weapons, and anything that would disrupt treatment. Electronics may be restricted, and you will get a complete prohibited-items list before admission.
- Can I come with my child to their intake?
- Yes. Parents or legal guardians are encouraged during intake to provide history and support. Our team will discuss how you stay involved throughout residential care.
- Can I tour your facility?
- Yes. We schedule tours so families can see the house. Contact admissions ahead of time, because some areas may be limited for privacy. See the house
- How often can I call my child during their stay?
- We maintain structured phone times based on your teen's treatment plan so you stay connected and informed on progress.
- Do you offer weekly family therapy sessions via Zoom?
- Family involvement is central to our model. Regular family therapy can be conducted via secure video when distance or schedules require it.
- Are there family weekend events or on-site visits?
- We schedule family visits and participation days when the clinical team says your teen is ready, so you can practice being together with staff in the room.
Still have questions? Contact admissions or call (855) 746-8378.
